By purpose「Counterfeit Products」
A1. Counterfeit products do not meet required quality or safety standards, and may cause reduced performance or even accidents.
A2. Please contact us with information about the seller and the product you purchased. After verification, we will provide guidance on the appropriate next steps.
For safety reasons, we do not recommend using counterfeit products.
A3. Counterfeit items may have the BANDO logo removed, altered spelling, or other inconsistencies.
Even if the BANDO logo appears genuine, products sold at unusually low prices may be counterfeit.
Please refer to the examples shown in the “Counterfeit Product Prevention Initiatives” section to help you make an informed judgment.
A4. We recommend purchasing from authorized retailers.
If you are unsure where to find an authorized retailer, please contact us through the inquiry form.
A5. Please share the information with us.
We appreciate your cooperation in helping prevent the distribution of counterfeit goods.
A6. We conduct investigations and take action against counterfeit products distributed in the market as part of our efforts to protect intellectual property rights.
We are also developing identification technologies for genuine products and will introduce them soon.
Please refer to the counterfeit product examples in the “Counterfeit Product Prevention Initiatives” section when assessing products.
